PRIVACY POLICY


Breathspace is committed to protecting and respecting your privacy. Here’s how and why we store and use your personal data.


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password if used, communications); payment details if used (including credit card information if given permission), comments, feedback, product reviews, recommendations, and personal profile.


How we collect information


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.


Why we collect personal information


We use information held about you in the following ways:

  • to provide you with the information, products and services that you request from us;

  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

  • to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please advise us.

  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and others;

  • to notify you about changes to our service;

  • Information we collect about you. We will use this information:

  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


How we store and use your personal information


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may also store your information on Dropbox.  This is due to the sharing of recordings, documents that you may need in relation to courses, workshops and retreats. For more details on Dropbox privacy policy follow the below link. https://www.dropbox.com/en_GB/business/trust/privacy

If you are browsing on our website please note it is built in Wix, who use cookies and similar technologies. Their Cookie Policy describes what we do in that regard.  Our site uses first party cookies. https://support.wix.com/en/article/cookies-and-your-wix-site

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


How we communicate with you


We may contact you to notify you regarding your account, to troubleshoot problems with bookings, requests and feedback, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, newsletters, marketing campaigns, for these purposes we may contact you via email only.


Your Rights


You have the right to ask us not to process your personal data for marketing purposes.

You have the right to see what information we hold about you by making a subject access request.

You have the right to request that information we hold about you is deleted.


Children

In compliance with the Children’s Online Privacy Protection Act, we require all children under age thirteen (13) to obtain parental consent to join any of our lists. All terms of our privacy policy apply to children under 13.

Access to information

The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation.


How can you withdraw your consent?


If you don’t want us to process your data anymore, please contact us at contact@breathspace.co.uk or send us mail to: Breathspace – 29 Fitzalan Rd, Littlehampton, Sussex. BN17 5ET



Privacy Policy Updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you have any questions in relation to our privacy policy please get in touch.

©2019 by breathspace.